Please check and update your addresses on My ASU before your exam is reissued. Direct deposit into your bank account is also available and is the most convenient way to get refunds from student accounts. To register for the direct deposit, log in to My ASU and select the Direct Deposit link in the Financing Tasks field on the right side of the page. Contact the Student Financial Assistance Office to cancel the financial assistance that has been paid to your student account. For damaged or expired exams (150 days or more after the printed audit date), bring the cheque and student card to the Tempe campus student accounting office to request a replacement exam. For cheques that have never arrived in the mail, have been lost, stolen or completely destroyed, print a copy of the Stop Payment Indemnity Agreement (Adobe Reader required), fill out the form and send one of the following options: You can contact one of our student account offices on all four ASU campuses to submit your application to replace a lost or damaged cheque. The Stop Payment and Check Reissue process takes about 4 to 14 days and there is a $20 processing fee for all new cheques issued. New cheques issued are reserved in your student account and pay all current and previous semester fees before being refunded.